Duel Services are pleased to announce that we are now a proud member of Checkatrade.
This means that we have agreed to be monitored, vetted and assessed by them. This also gives you the customer the opportunity to view our full list of qualifications and our insurance details before you call. Another huge positive is that you get the chance to see what previous customers have said about the services we have provided and how we rated when carrying them out.
What is Checkatrade?
When you need work doing around your home, finding reputable tradesmen can be difficult. Can you really trust them? Checkatrade is a free service that gives you the background information you need to make a confident decision.
Offering a directory of trades and services who have been vetted to the highest standards, for example by verifying their insurance, qualifications and professional memberships. Not only that, but Checkatrade also monitor tradesmens work on an ongoing basis by collecting feedback directly from their customers.
Since 1998 Checkatrade have collected 855,160 customer reports which give the facts about the strengths and weaknesses of their listed companies. You know what you are getting. Recommendation, reputation, and a standard you can trust.
How does it work
When you need a tradesman, it is hard to know if you are getting someone trustworthy. The telephone directory is a lottery. A friend’s recommendation is well-meaning, but only tells you the tradesman did a good job once.
What you need is a good reputation that you can check for yourself. Checkatrade make it easy, phone Checkatrade’s Trade Appraisal Line or view details of their many recommended, vetted and monitored businesses online.
Search for what you need in your area. Every business has been vetted and monitored: read all their feedback and results for yourself, including what their past customers think, and what work they have completed.
After a job well done, fill out a customer feedback card to let us know how the work went. Your feedback and comments go straight into our database to keep the public up to speed on who they can trust.
Why it works
The success of Checkatrade lies in the power of partnership.
Consumers want to find tradesmen on whom they can rely to do a good job. Our trades and services want the phone to be ringing with genuine customers who trust them from the start. Checkatrade brings the two together.
Years ago neighbours would recommend a local trader over the garden fence, and through word of mouth a reputation was built. These days it can be harder for the word to spread and the threat of rogue traders is ever present. Checkatrade has brought word of mouth recommendation back for the twenty-first century using modern technology and the Internet.
Checkatrade rely on consumers to give feedback on the member trades and services. Where work has commenced this information is presented here for all to see. Relying on our member businesses to maintain the Checkatrade standard, knowing that they will be publicly exposed if they do not.
This three-way partnership is a powerful combination to solve the problem of rogue traders across the UK.